Last updated: July 28, 2026
All rentals are final. No cancellations. No refunds.
Once your rental has been approved and payment has been made, the booking is locked. There are no exceptions to this policy regardless of the reason for cancellation.
Every vehicle in our fleet is reserved exclusively for you once your booking is confirmed. When a vehicle is committed to a renter, it is removed from availability for all other applicants. A cancellation at that point represents a direct loss to the business that cannot be recovered.
This policy exists to protect the integrity of our rental operation and to ensure that vehicles remain available to drivers who are committed to using them.
You are required to read and acknowledge this policy before your payment is processed. By completing payment you confirm that you have read, understood, and agreed to the no-cancellation and no-refund terms.
If you have any questions about a vehicle, pricing, availability, or your eligibility before booking — call us first. We are available 7:00 AM to 9:00 PM daily. It is always better to ask before paying than to wish you had after.
The security deposit is not your rental payment.
The no-cancellation policy applies to your rental payment. Your security deposit is a separate charge held against potential damages, unpaid balances, mileage overages, fuel, tolls, tickets, and other amounts that may be owed under the rental agreement.
Daily rental deposit: $250
Weekly rental deposit: $100
Drive to Own program deposit: $1,000
The deposit is refunded after the vehicle is returned and inspected, subject to deductions for any amounts owed. The deposit refund timeline and any deductions are governed by the Vehicle Rental Agreement you sign at booking.
If you return the vehicle before your rental period ends, you are not entitled to a refund for unused days. Daily rentals are billed per day for each day the vehicle is in your possession. Weekly rentals are billed per week. Returning early does not reduce what you owe.
A two-hour grace period applies after each scheduled payment. A payment that remains unpaid after the grace period is subject to a $14.99 late fee. Repeated late or missed payments may result in termination of the rental. If your rental is terminated due to non-payment, no refund is issued for payments already made.
In the rare event that a vehicle becomes unavailable after your rental has been confirmed due to a mechanical failure, accident, or other circumstance beyond your control, we will make every reasonable effort to place you in a comparable vehicle. If a comparable vehicle cannot be provided, a refund of your rental payment will be issued for the affected period.
This is the only circumstance in which a refund of the rental payment may be issued, and it is initiated by us — not by a cancellation request from you.
By submitting a rental application and completing payment you confirm:
If you have questions about this policy before booking, contact us. We would rather answer your questions upfront than have a dispute later.
Rideshare Car Rentals LLC
161 Peachtree Center Ave, Atlanta, GA 30303
billing@rideshare-car-rental.com
Hours: 7:00 AM – 9:00 PM, daily